Support Center

How do I cancel my iTunes membership?

Last Updated: Dec 27, 2016 04:07PM UTC

If you signed up via the Shudder app on your iPhone or iPad, you can cancel your subscription by following these steps:

From your computer:

1. Open iTunes
2. Click Sign In and enter your Apple ID
3. Click your name, and select ACCOUNT INFO from the drop-down menu
4. Enter your password again

On the Account Information screen:

 
1. Scroll to the SETTINGS section
2. To the right of SUBSCRIPTIONS, click MANAGE
3. Choose the subscription you want to manage
4. Use the options to manage your subscription. You can choose a different subscription period, or turn off Automatic Renewal
5. Turn off AUTOMATIC RENEWAL to cancel a subscription. Your subscription will stop at the end of the current billing cycle


From your iPhone, iPad, or iPod touch:


1. On the Home screen, tap SETTINGS
2. Tap APP AND ITUNES STORES
3. Tap your Apple ID
4. Tap VIEW APPLE ID. You might need to sign in
5. Under Subscriptions, tap Manage
6. Tap the subscription that you want to manage
7. Use the options to manage your subscription. You can choose a different subscription period, or turn off Automatic Renewal
8. Turn off AUTOMATIC RENEWAL to cancel a subscription. Your subscription will stop at the end of the current billing cycle

Note: If you don't see a subscription in iTunes and are still being charged, make sure that you're signed in with the correct Apple ID. If so, you might have subscribed directly with the provider and not through iTunes. In this case, please contact the content publisher or app developer directly to cancel your subscription.

Contact Us

ba0535aeabf3f87b28c20105d8978eef@shudder.desk-mail.com
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete