Support Center

How can I cancel my Google Play membership?

Last Updated: Dec 27, 2016 04:07PM UTC

If you signed up via Google Play through the Shudder Android app, you can cancel your subscription by following these steps:

From your computer:

1. Go to payments.google.com
2. Along the left side of your screen, select BILLS AND ACCOUNTS
3. Click on the subscription you want to cancel
4. Click MANAGE SUBSCRIPTION and on the next page, CANCEL SUBSCRIPTION
5. Confirm the cancellation

From your Android Phone:

1. Open the PLAY STORE app
2. Tap on the MENU button at top left (the three horizontal lines)
3. Tap on MY ACCOUNT
4. Under subscriptions, find the one you’d like to edit and tap CANCEL
5. Confirm the cancellation. Google Play may briefly still say “Renews on [Date]”. Tap to another screen and back after one minute and it should successfully say “Expires on [Date]”

You’ll receive an e-mail confirming your cancellation. You’ll still have access to Shudder through the end of your current benefit cycle (month/year).

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