Member Support

How can I get a refund?

Last Updated: Sep 06, 2018 10:52AM EDT
If you have a Shudder.com registered account, and if you are within the refund window (48 hrs for Monthly and 7 days for Annual), you can submit a refund request using our contact form. Please include "REFUND REQUEST" in the subject line.

If you signed up with and were billed by iTunes, Google Play, Roku, Fire TV, or Amazon, please reach out directly to their respective customer care teams for help as we do not have access to their billing systems.
 
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