Support Center

How can I get a refund?

Last Updated: Aug 10, 2018 01:33PM EDT
If you have a Shudder.com registered account, and if you are within the refund window (48 hrs for Monthly and 7 days for Annual), you can submit a refund request to support@shudder.com. Please include "REFUND REQUEST" in the subject line.

If you signed up with and were billed by iTunes, Google Play, Roku, Fire TV, or Amazon, please reach out directly to their respective customer care teams for help as we do not have access to their billing systems.
 

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