Member Support

Shudder for Roku

Last Updated: Sep 06, 2018 10:45AM EDT
General Info:

Shudder is available to watch on most Roku devices. Search for us in the Roku Channel Store, or click here . 
 
After you download the channel, you will have two options for set-up:

1.     If you already have a Shudder account, you can log in with your existing login info
2.     If you don't have an account yet, add the channel and purchase a membership within the channel.

You will also be able to use your Shudder Roku account to watch on your phone and other supported devices via the Shudder app.
 

Troubleshooting:
  • Unplug the device from power for at least 2 minutes, then plug back in
  • Delete and re-download the app
  • Confirm that you’re still connected to your WiFi or Ethernet network
  • Update the latest software version on the device
  • Confirm the device is fully updated by checking the settings

If you are still experiencing trouble with the channel, send us a note using our contact form letting us know which steps didn't work for you (as well as the following info listed below):
 
  • Your specific device and model number
  • If the issue concerns a specific title, please let us know which one
  • If you are getting a specific error message
  • If you can, include a photo or video of the issue or error message will help us further identify and resolve the problem
ba0535aeabf3f87b28c20105d8978eef@shudder.desk-mail.com
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