Shudder Support

About Shudder 4

• Contact Shudder
• How Do I Sign Up?
• How Much Does Shudder Cost?
• What is Shudder?

Memberships and Billing 15

• How to upgrade to an Annual Membership in iTunes
• I am seeing charges from Shudder that I did not authorize
• How can I get a refund?
• What is your Refund Policy?
• Why Can't I Access Shudder on Both Amazon and Your Website Using the Same Account?

See all 15 articles

Web Troubleshooting 5

• I Can't Find the Video Controls on My Computer
• The Video is Buffering or Pausing While Playing on My Computer
• How Do I Enable JavaScript on My Browser?
• The Video Won't Start or Load on My Computer
• I Can't Access My Account?

Devices and Device Troubleshooting 8

• Shudder on AppleTV
• Shudder on Amazon FireTV
• Shudder for Chromecast
• Shudder for Xbox One
• Shudder for Roku

See all 8 articles

Content - What's on Shudder 3

• Can I request a title for the library?
• What's on Shudder Now?
• Why are certain movies or programs available on Shudder in other countries but not mine?

User Experience 5

• What Resolutions are Films Available in?
• What is Shudder TV?
• Where is Shudder Available?
• Closed Captions
• How do I Leave a Review on What I've Watched?

Shudder Store 2

• Shudder Store - About
• Contact and info - Help & Returns