Memberships and Billing
On your iPhone, iPad, or iPod touch Go to Settings > [your name] > iTunes & App Store. Tap your Apple ID at the top of the screen, then tap Vi...
Thu, 30 May, 2019 at 4:11 PM
If you suspect someone is paying for a Shudder account with your payment information without your consent, or if you do not recognize charges coming from Sh...
Thu, 9 Apr, 2020 at 11:45 AM
If you subscribed directly with us on shudder.com, and are within the refund window (2 days for monthly charges and 7 days for annual charges), submit a ref...
Thu, 9 Apr, 2020 at 12:42 PM
For monthly memberships, we can issue a full refund if a request is made within 48 hours of being billed. For annual memberships, we can issue a full r...
Thu, 9 Apr, 2020 at 12:34 PM
Below are a few points of explanation about the Shudder Amazon Prime channel: The Shudder Amazon Prime Video channel is a completely separate subscriptio...
Thu, 9 Apr, 2020 at 11:13 AM
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Thu, 9 Apr, 2020 at 2:20 PM
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Thu, 9 Apr, 2020 at 2:20 PM
Please note: Deleting the Shudder channel from your device does not cancel your subscription. You must follow the cancel instructions below in...
Thu, 9 Apr, 2020 at 2:23 PM
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Thu, 9 Apr, 2020 at 2:26 PM
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Thu, 9 Apr, 2020 at 12:46 PM