Memberships and Billing
On your iPhone, iPad, or iPod touch Go to Settings > [your name] > iTunes & App Store. Tap your Apple ID at the top of the screen, then tap Vi...
Thu, 30 May, 2019 at 4:11 PM
If you suspect someone is paying for a Shudder account with your payment information without your consent, or if you do not recognize charges coming from Shu...
Thu, 30 May, 2019 at 4:13 PM
If you have a Shudder.com registered account, and if you are within the refund window (48 hrs for Monthly and 7 days for Annual), you can submit a refund req...
Wed, 26 Jun, 2019 at 12:32 PM
For monthly memberships, we can issue a full refund if a request is made within 48 hours of being billed. For annual memberships, we can issue a full r...
Thu, 30 May, 2019 at 4:14 PM
Below are a few points of explanation about the Shudder Amazon Prime channel: The Shudder Amazon Prime Video channel is a completely separate subscriptio...
Thu, 30 May, 2019 at 4:15 PM
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Thu, 30 May, 2019 at 4:16 PM
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Thu, 30 May, 2019 at 4:17 PM
Please note: Deleting the Shudder channel from your device does not cancel your subscription. You must follow the cancel instructions below in...
Thu, 30 May, 2019 at 4:27 PM
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Thu, 30 May, 2019 at 4:28 PM
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Thu, 30 May, 2019 at 4:39 PM