Memberships and Billing

How to upgrade to an Annual Membership in iTunes
On your iPhone, iPad, or iPod touch Go to Settings > [your name] > iTunes & App Store. Tap your Apple ID at the top of the screen, then tap Vi...
Thu, 30 May, 2019 at 4:11 PM
I am seeing charges from Shudder that I did not authorize
If you suspect someone is paying for a Shudder account with your payment information without your consent, or if you do not recognize charges coming from Shu...
Thu, 30 May, 2019 at 4:13 PM
How can I get a refund?
If you have a Shudder.com registered account, and if you are within the refund window (48 hrs for Monthly and 7 days for Annual), you can submit a refund req...
Wed, 26 Jun, 2019 at 12:32 PM
What is your Refund Policy?
For monthly memberships, we can issue a full refund if a request is made within 48 hours of being billed.   For annual memberships, we can issue a full r...
Thu, 30 May, 2019 at 4:14 PM
Why Can't I Access Shudder on Both Amazon and Your Website Using the Same Account?
Below are a few points of explanation about the Shudder Amazon Prime channel: The Shudder Amazon Prime Video channel is a completely separate subscriptio...
Thu, 30 May, 2019 at 4:15 PM
How To Cancel Amazon Prime Channel Add-On
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Thu, 30 May, 2019 at 4:16 PM
Cancel an Amazon Fire TV membership
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Thu, 30 May, 2019 at 4:17 PM
Cancel a Roku Membership
             Please note: Deleting the Shudder channel from your device does not cancel your subscription. You must follow the cancel instructions below in...
Thu, 30 May, 2019 at 4:27 PM
Cancel a Google Play Membership
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Thu, 30 May, 2019 at 4:28 PM
Cancel an iTunes Membership
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Thu, 30 May, 2019 at 4:39 PM