Memberships and Billing

Cancel a Google Play Membership
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Thu, 9 Apr, 2020 at 2:26 PM
Cancel an iTunes Membership
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Thu, 9 Apr, 2020 at 12:46 PM
Sales Tax
Why was I charged tax? In certain jurisdictions, Shudder is required to charge tax on our services in order to comply with your state and local laws. Th...
Mon, 24 Jun, 2019 at 5:22 PM
How to Access Apple TV Channels
Open the Apple TV app on iPhone®, iPad®, Apple TV®, and eligible smart TVs and click the Shudder channel on the Watch Now tab. Tap “Try it Free” and instant...
Tue, 9 Jul, 2019 at 2:03 PM
Redeeming A Promo Code
Promo codes and special offers can only be applied to subscriptions created directly with us through our website on a browser. During the sign-up process,...
Thu, 9 Apr, 2020 at 1:52 PM