Web Troubleshooting

I Can't Find the Video Controls on My Computer
Windows PC: The Taskbar on the bottom of the screen could be hiding the controls and/or blocking the video player. If so, please follow the steps below:   ...
Wed, 26 Jun, 2019 at 5:22 PM
The Video is Buffering or Pausing While Playing on My Computer
Our video player is adaptive and adjusts to your network connection to prevent buffering, which is why you may notice the video quality change while watchi...
Wed, 26 Jun, 2019 at 5:23 PM
How Do I Enable JavaScript on My Browser?
In order to stream successfully on Shudder, you will need to enable JavaScript. Learn how to enable JavaScript here: enable-javascript.com If you run into...
Fri, 31 May, 2019 at 10:07 PM
The Video Won't Start or Load on My Computer
If a video isn’t loading on your computer, please try the following troubleshooting tips:    Restart your computer & Reset your Router Clear your ...
Fri, 31 May, 2019 at 10:10 PM