Spanish (Latin America)
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
How Do I Sign Up?
How Much Does Shudder Cost?
What is Shudder?
Shudder Down Under
Memberships and Billing
How do I reset my password?
How to Cancel a Membership
How to upgrade to an Annual Membership in the Apple App Store
Why Can't I Access Shudder on Both Amazon and Your Website Using the Same Account?
Cancel an Amazon Prime Video Channel Add-On
View all 13
I Can't Access My Account?
The Video is Buffering or Pausing While Playing on My Computer
The Video Won't Start or Load on My Computer
I Can't Find the Video Controls on My Computer
Devices & Troubleshooting
What devices does Shudder support?
Shudder for Android Phones and Tablets
Shudder for iPhone and iPad
Shudder for Chromecast
Troubleshooting for Streaming Devices
View all 7
Content - What's on Shudder
Can I request a title for the library?
What's on Shudder Now?
Why are certain movies or programs available on Shudder in other countries but not mine?
Where is Shudder Available?
What is Shudder TV?
How do I Leave a Review on What I've Watched?
What Resolutions are Films Available in?