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Knowledge base
Shudder
About Shudder
5
Contact Shudder
How Do I Sign Up?
How Much Does Shudder Cost?
What is Shudder?
Shudder Down Under
Memberships and Billing
13
How do I reset my password?
How to Cancel a Membership
How to upgrade to an Annual Membership in the Apple App Store
Why Can't I Access Shudder on Both Amazon and Your Website Using the Same Account?
Cancel an Amazon Prime Video Channel Add-On
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Web Troubleshooting
5
I Can't Access My Account?
The Video is Buffering or Pausing While Playing on My Computer
The Video Won't Start or Load on My Computer
How Do I Enable JavaScript on My Browser?
I Can't Find the Video Controls on My Computer
Devices & Troubleshooting
7
What devices does Shudder support?
Shudder for Android Phones and Tablets
Shudder for iPhone and iPad
Shudder for Chromecast
Troubleshooting for Streaming Devices
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Content - What's on Shudder
3
Can I request a title for the library?
What's on Shudder Now?
Why are certain movies or programs available on Shudder in other countries but not mine?
User Experience
5
Where is Shudder Available?
What is Shudder TV?
Closed Captions
How do I Leave a Review on What I've Watched?
What Resolutions are Films Available in?