Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop being billed.


When you signed up for Shudder with your Amazon billing information to start a subscription on your Fire TV, you can only manage the subscription on the Amazon website. To cancel your Shudder subscription on Amazon.com:

  • Go to https://www.amazon.com/appstoresubscriptions 
  • Find the Shudder subscription and select 'Actions'
  • Choose 'Edit payment information' -> 'View billing history' -> 'Cancel your subscription'
  • For further details, you can find the Amazon Support topic here.

Still need help or have a refund request? Contact Amazon Support.