Memberships and Billing

How do I reset my password?
To reset your password, please follow the instructions below: Go here: https://www.shudder.com/forgot-password Enter the email address you used to sign ...
Thu, 9 Apr, 2020 at 11:15 AM
How to Cancel a Membership
Please note: Deleting the Shudder app or channel from your device does not cancel your subscription. You must follow the cancel instructions below in order...
Wed, 26 Jul, 2023 at 2:17 PM
How to upgrade to an Annual Membership in the Apple App Store
On your iPhone, iPad, or iPod touch Go to Settings > [your name] > Subscriptions. Tap on Shudder in the list Under 'OPTIONS', select '...
Wed, 26 Jul, 2023 at 2:12 PM
Why Can't I Access Shudder on Both Amazon and Your Website Using the Same Account?
Below are a few points of explanation about the Shudder Amazon Prime channel: The Shudder Amazon Prime Video channel is a completely separate subscriptio...
Thu, 9 Apr, 2020 at 11:13 AM
Cancel an Amazon Prime Video Channel Add-On
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Tue, 25 Jul, 2023 at 3:26 PM
Cancel an Amazon Fire TV membership
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Tue, 25 Jul, 2023 at 3:19 PM
Cancel an Apple App Store Membership
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Wed, 26 Jul, 2023 at 2:18 PM
Cancel a Google Play Membership
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Mon, 28 Nov, 2022 at 2:34 PM
Cancel a Roku Membership
             Please note: Deleting the Shudder channel from your device does not cancel your subscription. You must follow the cancel instructions below in...
Thu, 9 Apr, 2020 at 2:23 PM
Cancel a Samsung TV Membership
You can cancel your Samsung TV Shudder membership by going to www.samsungcheckout.com. Sign in with your Samsung account. Select the Subscriptions tab in...
Tue, 25 Jul, 2023 at 5:27 PM