Memberships and Billing

How do I reset my password?
To reset your password, please follow the instructions below: Go here: https://www.shudder.com/forgot-password Enter the email address you used to sign ...
Thu, 9 Apr, 2020 at 11:15 AM
How to Cancel a Membership
Please note: Deleting the Shudder app or channel from your device does not cancel your subscription. You must follow the cancel instructions below in order...
Wed, 8 Apr, 2020 at 10:55 PM
How to upgrade to an Annual Membership in iTunes
On your iPhone, iPad, or iPod touch Go to Settings > [your name] > iTunes & App Store. Tap your Apple ID at the top of the screen, then tap Vi...
Thu, 30 May, 2019 at 4:11 PM
Why Can't I Access Shudder on Both Amazon and Your Website Using the Same Account?
Below are a few points of explanation about the Shudder Amazon Prime channel: The Shudder Amazon Prime Video channel is a completely separate subscriptio...
Thu, 9 Apr, 2020 at 11:13 AM
How To Cancel Amazon Prime Channel Add-On
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Thu, 9 Apr, 2020 at 2:20 PM
Cancel an Amazon Fire TV membership
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Thu, 9 Apr, 2020 at 2:20 PM
Cancel a Roku Membership
             Please note: Deleting the Shudder channel from your device does not cancel your subscription. You must follow the cancel instructions below in...
Thu, 9 Apr, 2020 at 2:23 PM
Cancel a Google Play Membership
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Mon, 28 Nov, 2022 at 2:34 PM
Cancel an iTunes Membership
Please note: Deleting the Shudder app from your device does not cancel your subscription. You must follow the cancel instructions below in order to stop be...
Thu, 9 Apr, 2020 at 12:46 PM
Sales Tax
Why was I charged tax? In certain jurisdictions, Shudder is required to charge tax on our services in order to comply with your state and local laws. Th...
Mon, 1 Mar, 2021 at 11:42 PM